We appreciate that occasionally, you will wish to return or exchange an item for various reasons. It is due to this that we have partnered up with ReBound® Returns. This provides hassle free, cheaper postage costs and piece of mind, complete with less paperwork!
Global returns are available. Follow the link below to go to our returns portal and fill in the details required, simple!
Before completing a return, please see section 14 of our Terms and Conditions. Please also ensure your product suits the applicable criteria, as listed below:
- Product must be sent as a return within 14 days from the day you've received your purchase.
- Product must be unworn & unwashed (no distinct odours, blemishes, signs of wear, etc.)
Note: If the returning product fails this assessment, they will be returned back to you at your cost.
- Products contaminated with animal/human hair will not be accepted.
- All products shall be carefully inspected prior to any action taking place.
- Returns can take up to 14 working days to process, so don't be alarmed if you've tracked your return as delivered but haven't been contacted yet.
- Any products purchased in relation with an offer (e.g. 2 t-shirts for £XX) shall be refunded for their equivalent costs and likewise shall be refunded in full if all items relative to that deal are returned.
If any product returned breaches any of the terms outlined within this policy, we reserve the right to return the product to you in the identical condition that the product was received in.
If you have any questions, please contact our team.